Maintenance Requests
Maintenance of the building’s HVAC, electrical, plumbing, lighting and other mechanical systems is performed by the engineering staff or vendors contracted by Building Management. We will do everything practical to keep the building well-maintained. Your assistance in this area is appreciated, as we may not be aware of the item of concern in the building or on the grounds.
We ask that each Tenant confirm or provide a list of personnel authorized to place both billable and non- billable service requests into the web-based work order system, “Building Engines”. If we do not receive a list, then building management will assume the person entering the request has been authorized to do so and building management will proceed with request or repair, including if it is billable item.
Each Tenant should review their lease for a list of items that they are responsible for per their lease. Our engineering team or one of our building’s vendors may also be able to assist Tenants with other repairs to their premises which are outside Landlord’s scope of services per the lease. To inquire about or schedule these services, please contact building management.
If Tenant elects to proceed with the repair themselves using an outside vendor if allowed by the terms of your lease, building management must be notified, in advance, of the work being completed. All vendors need to provide building management with the proper insurance requirements and adhere to all building rules and regulations. In addition, building management will make arrangements for their access into mechanical and telephone rooms or other Tenants’ premises, if applicable. Tenants may not perform work themselves without the proper applicable license(s), proper Landlord approval, permits and required insurance.
Requesting a Work Order
Work orders can only be requested by the members of the facilities team with proper access, if the facility team for the tenant needs to provide more people with access, please reach out to your respective facility team member to connect with the management office for additional access. For all routine service requests, (temperature adjustments, light bulb burnt out, and plumbing or janitorial issues), please use the web-based work order request system, Building Engines, to place a request for service.
Whichever option you choose, the Cushman & Wakefield property management team will forward the service request to a building engineer promptly after it is received. To get started, simply log into https://www.buildingengines.com/login and enter your username and password. If you do not have an account, please contact building management.
To ensure an accurate response, please supply the following information:
- Your full name.
- Building and Floor Number.
- Message containing the description of the requested service. Please be as detailed as possible so we may better assist you.